Booking terms
These are the terms that apply to a booking request made through this website. We record which wording you agreed to at the moment you send your request, so if we change this page later, what you agreed to does not change with it.
A request is not a confirmed booking
Sending the form tells us what you want. It does not reserve a bin, hold a date or set a price. We will contact you by phone or email to confirm the date and the price, and only then is there a booking. If we cannot do the date you asked for, we will tell you and offer what we can.
Changing or cancelling — please give us 48 hours
Tell us at least 48 hours before your delivery date if you need to change or cancel, so we can re-allocate the bin to someone else.
Inside 48 hours we may not be able to change or cancel it — by then the bin and the run are usually committed. We will always try, but we cannot promise it.
There is no cancellation charge. The 48 hours is about being able to move a bin, not about a fee.
Access and where the bin goes
- We need somewhere the truck can safely reach and safely place the bin.
- Tell us in the access notes about gates, slopes, narrow driveways, overhanging branches and power lines. This is the single most useful thing you can give us.
- If the bin is going on your own property, you do not need a permit. If it is going on the nature strip, the footpath or the road, you do — see our guide to council permits.
- If the driver arrives and cannot place the bin safely, we will contact you rather than guess.
What can go in it
Some things cannot go in a skip bin at all, and a mixed load costs more to process than a clean one. What can and cannot go in a skip bin is the honest list. Asbestos cannot go in a bin under any circumstances.
Every bin also has a weight limit, and heavy material reaches it long before the bin looks full. The limits are listed on our bin sizes page. If you are not sure, tell us what you are throwing out and we will size it.
Your information
We keep what you enter on the booking form, including the date and time you accepted these terms and the version you accepted. Our privacy policy explains what we collect, who receives it and how to ask for access or correction.
Questions
Ring 0432 118 814 or email info@binnyskipbin.com.au.